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Frequently Asked Questions
What If...
In the event that you lose your checkbook, you should take steps to protect yourself.
Contact us immediately.
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Let us know the numbers of the checks that you lost, so we can place stop payments on all missing checks.
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Order new checks, if needed.
If you find your checkbook, let your institution know so they can take the hold off of these checks.
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Call 1-800-554-8969 for lost Debit Card
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Call 1-800-808-7230 for Master Credit Card
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If you can not call these numbers call LCCU during business hours
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Order a new card, if needed.
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Contact us before 11AM.
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Make sure you know the routing number where you are sending the money.
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Give us the name and location of the financial institution.
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Let us know the wire amount.
- Let us know the recipient's name and account number.
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Notify us immediately.
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Provide us with the dollar discrepancy in the account, and the reason you believe there is a discrepancy.
- We will work with you to find the error.
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